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To Succeed in the Cloud, CIOs Must Look Beyond Technology
By Paul Chapman, VMware Vice President Global Infrastructure and Cloud Operations I’ve watched with interest as cloud solutions and services have matured in recent years to offer more agility, cost...
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Why Service Owners Are Integral to IT-as-a-Service Delivery
By Kai Holthaus The Service Owner Role The service owner role is central for an IT organization that is operating IT as a service (ITaaS). Why? Because the service owner is accountable for delivering...
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